Notice:Please read our full returns policy before ordering, especially due to the on-going coronavirus crisis. We CANNOT provide refunds for any orders that have already gone to print.
We DO NOT offer or accept refunds on personalised products.
All orders are printed with the utmost care and thoroughly checked before leaving our premises. On receipt of your order we request that you check the items as soon as possible. If you are unhappy with your order for any reason, please contact us on (+44) 1822 615614 or email@example.com. Please have your order number to hand when you contact us as it will allow us to find your order quickly.
We will only offer re-prints where orders have been damaged in transit.
Our return address is:
Hip Hip Hooray
3D Barley Market Street
Invites came and were perfect! I ordered a free sample to start with so I was aware of what I was ordering and then decided to do a bulk order following the sample being sent. Service was quick, seamless and presentation of products was lovely. Invites were received in an organza bag and a handwritten note a very personal touch!
It could not have been easier. Excellent customer service - all emails answered promptly, order arrrived on time and was clearly packaged with a lot of care. Honestly cannot fault this company, thank you for making the process so much easier than expected :-)